Terms and Conditions

Last Update: January 03, 2026

These General Terms and Conditions (“Terms”) govern the provision of website development services by Veronika Hristova, known on social media as Veronica Ester, a web developer located in Varna, Bulgaria (“Veronica Ester”, “we”, “us”, or “our”), to her clients (“Client” or “you”). These services are provided for efficient and high-quality website development. By engaging Veronika Hristova for website development services, you agree to be bound by these Terms.

1. Introduction

   1.1. These Terms, together with any signed Project Proposals, Statements of Work (SOW), or other written agreements between Veronika Hristova and the Client, constitute the entire agreement (“Agreement”) between the parties regarding website development services.

   1.2. The services provided hereunder are exclusively for web design, development, and related services, as detailed in the Project Proposal/Statement of Work.

2. Definitions

   • “Veronika Hristova”: Refers to the web developer Veronika Hristova, a provider of website development services.
   • “Client”: Refers to the individual or legal entity that engages the services of Veronika Hristova.
   • “Project”: The specific website development work undertaken by Veronika Hristova for the Client, as defined in the Project Proposal/Statement of Work.
   • “Project Proposal” / “Statement of Work (SOW)”: A written document describing the scope of work, deliverables, timelines, and costs for a specific Project.
   • “Deliverables”: The tangible outputs of the Project, including but not limited to web design files, source code, content, databases, and any other materials explicitly stated in the Project Proposal.
   • “Client Content”: All materials, information, photos, text, graphics, logos, trademarks, and data provided by the Client to Veronika Hristova for use in the Project.
   • “Third-Party Services”: Services or products provided by entities other than Veronika Hristova (e.g., hosting providers, stock photo agencies, payment gateways, specific plugins).
   • “Intellectual Property Rights” (IPR): All current and future rights anywhere in the world in relation to copyrights, trademarks, service marks, designs, patents, know-how, trade secrets, and other proprietary rights.

3. Services

   3.1. Veronika Hristova agrees to perform web design and development services as specified in the mutually agreed Project Proposal or Statement of Work (SOW). Any services not explicitly listed in the Project Proposal are considered out of scope and may result in additional fees.

   3.2. Out-of-Scope Work: Any work requested by the Client that falls outside the defined scope of the Project Proposal will be quoted separately and requires written approval from both parties before commencement.

   3.3. Revisions: The Project Proposal will specify the number of included design and development revisions. Additional revisions beyond the agreed number will be charged at Veronika Hristova’s current hourly rate.

4. Client Responsibilities

   4.1. Content Provision: The Client is responsible for providing all Client Content in a timely manner and in the formats requested by Veronika Hristova. Delays in providing content may lead to delays in project completion and may result in additional costs.

   4.2. Content Accuracy: The Client bears full responsibility for the accuracy, legality, and completeness of all provided Client Content. Veronika Hristova is not responsible for errors or omissions in the Client Content.

   4.3. Approvals: The Client is responsible for promptly reviewing and approving (or providing feedback on) all designs, layouts, content, and development stages presented by Veronika Hristova. Delays in approvals may affect the Project schedule.

   4.4. Third-Party Services: The Client is responsible for securing and paying for all necessary third-party services (e.g., domain registration, web hosting, SSL certificates, paid plugins, software licenses), unless explicitly stated as included in the Project Proposal.

   4.5. Cooperation: The Client agrees to cooperate with Veronika Hristova in all reasonable aspects of the Project.

5. Project Process and Timelines

   5.1. Project Initiation: The Project will commence upon receipt of a signed Project Proposal and the initial payment specified therein.

   5.2. Milestones: The Project Proposal will outline key milestones and expected timelines. These timelines are approximate and subject to change based on Client responsiveness, changes in scope, or unforeseen technical issues.

   5.3. Testing: Upon completion of the development phase, Veronika Hristova will conduct internal testing. Thereafter, the Client will be provided with a period of 14 days to review and test the website. Any bugs or issues identified during this period that fall within the scope of the Project will be corrected by Veronika Hristova.

   5.4. Launch/Deployment: Once the Client provides final approval, Veronika Hristova will deploy the website to the Client’s chosen hosting environment or provide full access to the project files.

6. Payment Terms

   6.1. Fees: The Client agrees to pay Veronika Hristova the fees specified in the Project Proposal. All fees are quoted in EUR and do not include applicable taxes (e.g., VAT), which will be added where required by law.

   6.2. Payment Schedule: Payment will be made according to the schedule outlined in the Project Proposal (e.g., initial deposit and final payment upon completion).

   6.3. Invoicing: Invoices will be issued in accordance with the payment schedule.

   6.4. Refunds: All payments are non-refundable once work on the Project has commenced, unless otherwise agreed in writing.

7. Intellectual Property

   7.1. Client Content: The Client grants Veronika Hristova a royalty-free, worldwide license to use, reproduce, modify, adapt, publish, and display the Client Content solely for the purposes of executing the Project. Veronika Hristova agrees that Client Content, including but not limited to photos and design elements provided by the Client, will not be used for other projects or purposes outside the specific Project for which they were provided.

   7.2. Project Deliverables: Upon full and final payment of all Project fees, Veronika Hristova will transfer (assign) to the Client all Intellectual Property Rights in the customized design elements (e.g., unique graphic design, layouts) and custom code developed specifically for the Client as part of the Deliverables, as specified in the Project Proposal. This transfer excludes third-party components (e.g., open-source libraries, stock images, licensed fonts).

8. Confidentiality

   8.1. Both parties agree to keep secret all non-public information, materials, and data (“Confidential Information”) provided by the other party, including but not limited to business strategies, technical information, trade secrets, and client data.

   8.2. Confidential Information must not be disclosed to third parties, except to contractors or agents who have a need to know and are bound by similar confidentiality obligations, or as required by law.

9. Limitation of Liability

   9.1. To the maximum extent permitted by law, Veronika Hristova shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not Veronika Hristova has been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

   9.2. In no event shall the total liability of Veronika Hristova for all claims arising out of or related to this Agreement exceed the total amount of fees paid by the Client to Veronika Hristova for the specific Project giving rise to the claim.

10. Indemnification

    10.1. The Client agrees to indemnify, defend, and hold harmless Veronika Hristova, her contractors, and agents from any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable legal fees) arising from or related to:

    • (a) Breach by the Client of any representation, warranty, or covenant in this Agreement.
    • (b) The Client Content, including any claim that the Client Content infringes the intellectual property rights or other rights of a third party.
    • (c) The Client’s use of the Deliverables, especially if such use is outside the scope of the Project or these Terms.

11. Warranties and Disclaimer

    11.1. Warranty: Veronika Hristova warrants that the Deliverables will substantially conform to the specifications set forth in the Project Proposal for a period of 30 days after deployment (“Warranty Period”). During this period, Veronika Hristova will correct, at no additional charge, any bugs or errors in the code developed specifically by Veronika Hristova that cause the website not to function as intended. This warranty does not cover issues arising from:

    • (a) Client modifications to the code or hosting environment.
    • (b) Third-party software, plugins, or services.
    • (c) Browser incompatibilities not specified in the Project Proposal.
    • (d) Issues related to client-provided content or data.

12. Termination

    12.1. Termination by Either Party: Either party may terminate this Agreement:

    • (a) For convenience, by providing 14 days’ written notice to the other party. In such case, the Client will be responsible for all services provided and expenses incurred up to the effective date of termination, calculated at Veronika Hristova’s standard hourly rates, plus any agreed termination fees.
    • (b) For a material breach of these Terms by the other party, provided the breaching party is given 14 days’ written notice to remedy the breach and has failed to do so.

    12.2. Effect of Termination: Upon termination, all outstanding payments become immediately due. Veronika Hristova will transfer all completed Deliverables for which payment has been received. Any work in progress for which payment has not been made remains the property of Veronika Hristova. Provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive termination.

13. Force Majeure

    13.1. Neither party shall be liable for any delay or failure to perform its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, epidemics, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14. Entire Agreement

    15.1 These Terms, together with the Project Proposal/SOW, constitute the entire agreement between the Client and Veronika Hristova and supersede all prior discussions, agreements, and understandings, whether written or oral.

15. Severability

    16.1. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force, effect, and enforceability.

16. Amendments

    17.1. These Terms may be amended or modified only by a written instrument signed by duly authorized representatives of both Veronika Hristova and the Client.

17. Notices

    18.1. All notices or other communications required or permitted under these Terms shall be sent in writing and delivered personally, by registered mail with return receipt, or by email with confirmation of receipt, to the addresses specified in the Project Proposal or otherwise provided by either party.

18. Contact Information

    If you have any questions regarding these Terms, please send a message to: veronica26ester@gmail.com